When helping clients deal with change management, our team considers everything that can affect the culture of a business. We work with all employees from top-level management to front-line production staff, with a goal of better understanding attitudes, behaviors and belief systems.
Our model of change addresses the fact that organizations must continuously improve quality, manage costs and enhance performance. It includes:
A strategic approach to understand the need and key drivers for change
A behavioral model to understand the reasons behind the inertia and resistance to change
A pragmatic, results-oriented method to encourage acceptance of – and involvement in – the change process
The process we customize creates major change when necessary and builds commitment within the organization so that change is implemented at all levels. We work with resistance to change and the emotional aspects of a change process. Our ultimate objective for change management is to develop an adaptive workplace culture – one that can continually re-invent itself without the need for ongoing external intervention.